DATA PROTECTION

1x Bet Privacy Policy for Bangladesh Players

Your privacy matters to us. This policy explains exactly what data 1x bet collects, why we collect it, how we use it, and what rights you have over your personal information.

Last updated: January 2025

How 1x Bet Protects Your Data

Six core commitments that define how we handle your personal information.

End-to-End Encryption

All data transmitted between your device and the 1x bet platform is protected by SSL/TLS encryption. This means your personal details, payment information, and account activity cannot be intercepted in transit. We use the same encryption standards as major banks.

Secure Data Storage

Your personal data is stored on secured servers with restricted access. Only authorised 1x bet personnel who need the data to perform their job functions can access it. We conduct regular security audits to ensure our storage systems remain protected against unauthorised access.

No Data Selling

1x bet does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate your account, process transactions, and improve the platform. We share data with third parties only where strictly necessary and always under confidentiality agreements.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data held by 1x bet. You can also opt out of marketing communications at any time through your account settings. We make it straightforward to exercise your data rights — no complicated processes or long waiting times.

Minimal Retention

1x bet only keeps your personal data for as long as it is needed for the purpose it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised. We do not hold onto data indefinitely — retention periods are defined and enforced.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 1x bet will notify you promptly via your registered email address. We will explain what happened, what data was affected, and what steps we are taking to address the situation and prevent recurrence.

This Privacy Policy applies to all users of the 1x bet platform at https://1x-bet.now. It explains how we collect, use, store, and protect your personal data. By using 1x bet, you agree to the practices described in this policy. Please read it carefully.

1 Who We Are

1x bet operates the online casino and sports betting platform at https://1x-bet.now. When this policy refers to "1x bet", "we", "us", or "our", it means the operator of this platform. We are the data controller responsible for your personal information collected through the 1x bet platform.

We are committed to protecting the privacy of all players who use 1x bet, including the large and growing community of players in Bangladesh. This policy is written in plain language so that you can understand exactly how your data is handled — not buried in legal jargon that nobody reads.

If you have any questions about this Privacy Policy or how 1x bet handles your data, you can contact us at any time using the details in Section 13.

2 Data We Collect

1x bet collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third parties such as payment providers. Here is a breakdown of what we collect and why.

Data You Provide Directly

  • Full name and date of birth (required for account registration and age verification)
  • Email address and phone number (used for account communication and support)
  • Residential address (required for identity verification)
  • Government-issued ID details (collected during KYC verification)
  • Payment method details such as bKash or Nagad account numbers (used to process deposits and withdrawals)
  • Any information you provide when contacting 1x bet support

Data Collected Automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Pages visited on the 1x bet platform and time spent on each page
  • Game activity, including games played, bet amounts, and session duration
  • Login timestamps and account activity logs
  • Cookie and tracking data (see Section 6 for full details)

Data from Third Parties

In some cases, 1x bet may receive data about you from third parties. For example, payment providers may share transaction confirmation data with us, and identity verification services may share the results of document checks. We only receive data from third parties where it is necessary to operate your account or comply with legal requirements.

Data Type Purpose Required?
Name & Date of Birth Account registration, age verification Yes
Email & Phone Account communication, 2FA, support Yes
Payment Details Processing deposits and withdrawals Yes
Government ID KYC verification, fraud prevention For withdrawals
IP Address & Device Info Security monitoring, fraud detection Automatic
Game & Betting Activity Account history, responsible gaming tools Automatic
Cookie Data Platform functionality, analytics Automatic

3 How We Use Your Data

1x bet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data in ways that are unexpected or that you have not been informed about. Below are the specific purposes for which we use your data.

  • Account Management: To create and maintain your 1x bet account, verify your identity, and manage your preferences.
  • Transaction Processing: To process your deposits, withdrawals, and any bonus credits applied to your account.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the 1x bet support team.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the platform.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Responsible Gaming: To monitor your gaming activity and provide responsible gaming tools, including deposit limits, session reminders, and self-exclusion options.
  • Platform Improvement: To analyse how players use 1x bet so we can improve the platform, fix issues, and develop new features.
  • Marketing Communications: To send you promotional offers and updates about 1x bet — only where you have given consent or where we have a legitimate interest. You can opt out at any time.

We never use your data to make fully automated decisions that significantly affect you without human oversight. If an automated system flags your account for review, a member of the 1x bet team will always conduct a manual review before any action is taken.

4 Legal Basis for Processing

Every time 1x bet processes your personal data, we do so on one of the following legal grounds. We are transparent about which basis applies to each type of processing.

  • Contract Performance: Processing your data is necessary to fulfil our contract with you — i.e., to operate your account, process bets, and handle payments.
  • Legal Obligation: Some processing is required by law, such as identity verification for anti-money laundering compliance and age verification.
  • Legitimate Interests: We process some data based on our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests do not override your rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw consent at any time.

5 Sharing Your Data

1x bet does not sell your personal data. We share your data with third parties only where it is necessary to operate the platform or comply with legal requirements. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection laws.

Categories of Third Parties

  • Payment Providers: bKash, Nagad, Rocket, and other payment processors receive the minimum data necessary to process your transactions.
  • Identity Verification Services: Third-party KYC providers receive your ID documents to verify your identity. These providers are bound by strict confidentiality agreements.
  • Game Software Providers: Game providers may receive anonymised session data to ensure fair play and resolve technical disputes.
  • Analytics Providers: We use analytics tools to understand how players use the platform. These tools receive anonymised or aggregated data only.
  • Legal and Regulatory Authorities: We may be required to share data with law enforcement or regulatory bodies where required by law.

We do not share your data with advertisers, data brokers, or any other third party for commercial purposes without your explicit consent.

6 Cookies and Tracking

1x bet uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics Cookies: Help us understand how players navigate the platform so we can improve it. Data collected is aggregated and anonymised.
  • Marketing Cookies: Used to show you relevant promotions. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 1x bet platform. For essential cookies, no opt-out is available as they are required for the site to operate.

7 Data Retention

1x bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The table below outlines our standard retention periods for different categories of data.

Data Category Retention Period Reason
Account registration data Duration of account + 5 years Legal and regulatory compliance
Transaction records 7 years after transaction Anti-money laundering requirements
Identity verification documents 5 years after account closure Regulatory obligation
Customer support records 3 years after last contact Dispute resolution
Game and betting activity logs Duration of account + 2 years Responsible gaming, dispute resolution
Marketing preferences Until you opt out or close account Consent-based

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Your Rights

As a user of 1x bet, you have a number of rights over your personal data. We take these rights seriously and have processes in place to handle requests promptly. Here is what you are entitled to.

Right to Access

Request a copy of all personal data 1x bet holds about you. We will provide this within 30 days of your request.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you. You can update basic details directly in your account settings.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.

To exercise any of these rights, contact the 1x bet support team using the details in Section 13. We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days — we will notify you if this is the case.

9 Security Measures

1x bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encrypted storage for sensitive data including payment details and identity documents.
  • Access controls ensuring only authorised personnel can access personal data, on a need-to-know basis.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Two-factor authentication available for all player accounts.
  • Continuous monitoring for suspicious activity and potential security threats.
  • Staff training on data protection and security best practices.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 1x bet account and never share your login credentials with anyone.

If you suspect your 1x bet account has been accessed without your permission, contact support immediately. We can temporarily lock your account while the situation is investigated.

10 Children's Privacy

The 1x bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use 1x bet or provide any personal information to us.

If we become aware that we have collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 1x bet, please contact us immediately using the details in Section 13.

We use age verification measures during registration and may request additional documentation at any time to confirm that a player meets the minimum age requirement.

11 Marketing Communications

1x bet may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. We will only send you marketing communications where you have given consent or where we have a legitimate interest in doing so.

Opting Out

You can opt out of marketing communications at any time by:

  • Updating your communication preferences in your 1x bet account settings.
  • Clicking the unsubscribe link in any marketing email we send you.
  • Contacting 1x bet support and requesting to be removed from marketing lists.

Opting out of marketing communications will not affect transactional messages — we will still send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts.

Opting out of marketing is processed within 5 business days. If you continue to receive marketing messages after this period, please contact support.

12 Changes to This Policy

1x bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will notify you by email to your registered address before the changes take effect. For minor updates, posting the revised policy on this page is sufficient notice.

We encourage you to review this Privacy Policy periodically. Your continued use of the 1x bet platform after changes are posted constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 1x bet handles your personal information, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected] — for data rights requests and privacy concerns, please include "Privacy Request" in the subject line.
  • Live Chat: Available directly on the 1x bet platform — look for the chat icon on any page.

We aim to respond to all privacy-related enquiries within 5 business days, and to data rights requests within 30 days as required.

SAFE AND SECURE

Your Privacy is Protected. Start Playing Today.

Now that you know how 1x bet protects your data, create your free account and enjoy 1,200+ games with fast bKash and Nagad payments. Your information stays safe with us — always.